• Home > Journal Search > Past Issues

Past Issues

Endnote RefWorks Scholar's Aid Excel TXT
Vol.13, No.4, 741 ~ 753, 2010
Title
The Impact of Culture Resources on City Brand Personality, Relationship Quality, and Loyalty in Tourism City
 
Abstract
City culture resources are critical elements to city brand strategies for improving city attraction and provide much contribution to induce visitors from competitive city. A city brand needs to be distinguished and differentiated from competing cities because they are all engaged in the similar environment of city. The differentiation of brand achievement has become increasingly important to highlight certain brand functions to include emotional, self-expressive, and symbolic functions since the importance of such functions has been further emphasized in promoting tourism activities. In particular, That is the recent role of city brand personality that has been emphasized in city management. In other words, visitors now freely and actively express their personalities or egos in tourism activities, taking an important role in construction of a brand asset. The study examines how culture resources affect city brand personality, relationship quality, and city brand royalty in the tourism city. The authors test the proposed model using data from Jeju tourists. The pivotal findings via the structural equation model in the study are as follows; 1) culture resources have been classified culture programs, culture infra, human resources, 2) The city brand personality has been classified as innovativeness, peacefulness, sophistication, confidence and dynamics; 3) The culture resources influenced on the city brand personality; 4) The city brand personality influenced on the satisfaction and involvement; 5) The satisfaction and involvement influenced on the loyalty. Results from the empirical study indicates that culture resources have a strong positive impaction on city brand personality. To increase tourist` royalty of city brand personality, managements must manage culture effectively and create friendly city brand personality to in accord with tourist needs.
Key Words
문화자원, 도시브랜드개성, 관계품질, 충성도, culture resources, city brand personality, relationship quality, city brand Loyalty
| PDF

로고이미지