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Vol.13, No.4, 711 ~ 721, 2010
Title
Cultural Differences of Choice on Interaction Problem
 
Abstract
This study is aimed to compare choices on interaction problems, and to consider the reason of the choices. It was expected that the interaction problems are influenced from national culture, age, gender and so on. The first interaction problem in this study is default answer button when user operates to delete all messages on SMS in-box. Second one is action when pop-up window warning dangerousness of install showed on web browsing. The third one is type(analog/digital) and information expression of control panel on soup maker. 639 Korean data and 784 data from China, Japan and the Netherlands are analyzed through cross-tabulation and chi-square test. In the results, many Japanese choose ``No`` answer at SMS delete problem, while many Dutch choose ``Yes``. The result suggests that uncertainty avoidance effect on interaction problems. On warning pop-up, Younger generation and men choose actively ``install`` than older one and women. On type of control panel, Dutch subjects preferred analog type than other countries` subjects. On expression of control panel, older generation and individualistic subjects relatively preferred text style than other style.
Key Words
인터랙션 문제, 국가 문화, 성별, 연령, Interaction problem, National culture, Gender, Age
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