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Vol.12, No.2, 215 ~ 225, 2009
Title
Comparison of Emotional Words by Products
 
Abstract
This research extracted emotional words for measuring user`s emotions expressed while using a cellular phone and a web. And then the emotional words were compared to find out whether the difference in emotional words by the type of products. The results of this study suggest that the hardware-oriented products used for specific purpose such as cellular phone extracted a lot of emotional words related to `Satisfaction in Usability` and `Pleasure`. `Satisfaction in Usability` are conceived satisfying in usability or practicality of product. `Pleasure` are pleasant emotions expressed while using a product. However the emotional words related to `Aesthetics` and `Novelty` were omitted. `Aesthetics` are expressed by product`s appearance and by various visual information while using a product. `Novelty` are expressed by something that is novel and new that has never been experienced. On the other hand the software-oriented products used rather to find something better and new information than to perform specific tasks such as web extracted a lot of emotional words related to `Novelty`. Therefore, the results of this research have found evidence that it is desirable to make a set of subjective evaluation scale by the type of products. When making the subjective evaluation scale, it is important to use appropriate emotional words for the purpose of use and the characteristics of those products.
Key Words
measuring user`s emotions, emotional words, cellular phone, web, 사용자 감성측정, 감성어휘, 휴대폰, 웹
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